Refund Policy
Your satisfaction matters to us. If something isn't right, here's how refunds work.
- Refund requests are accepted for items that are damaged, defective, or incorrect, reported within 48 hours of delivery with an unboxing video and photos.
- Approved refunds are issued to the original payment method within 5–7 business days of us receiving and inspecting the returned item.
- Original shipping charges (if any) are non-refundable unless the return is due to our error.
- Please note: our sarees are Kanjivaram semi-silk, power-loom woven. Minor variations in colour (due to screen/lighting) and the natural character of woven textiles are normal and are not considered defects.
To start a refund, email info@nivnyaa.com with your order number.
Nivnyaa Fashion
Gala No 9, Bombay Marble Compound, Dahisar East, Chunabhati Road, Mumbai, Maharashtra 400068, India
Email: info@nivnyaa.com · Phone: +91 80824 12243